Original Post — Direct link

Update 2: The bug has been fixed. Thank you.

This is the first time I've tried to make a purchase since using the client installed via steam. I had no issues previously when I was using the standalone client. I have had no issues purchasing things with gold, gems or tokens. Only real money.

I'm trying to purchase one of the MH3 pre-order bundles. Attempting to do so gives this error.

Attempting the click the "change payment method" button does nothing besides the click sound. However clicking the "details and more pack information" button correctly opens a page on my browser.

Upon googling the issue there are suggestions to enable the steam overlay. It was already on and disabling and re-enabling it does nothing.

Restarting the PC, the client and logging out of my account and back in does nothing.

Most google results don't seem to help with my situation or are still unresolved.

The only remaining option I have to consider is reinstalling the standalone client just to see if I could make a purchase that way, but I would rather not do this every time I want to make a purchase. It would be a temporary solution.

Update 1: It seems like this bug only occurs with the two new MH3 bundles. Everything else is fine. Credit goes to /u/ATH733

External link →
6 months ago - /u/WotC_Jay - Direct link

Edit: We believe this is fixed now; please try again!

Thanks for the report; we're seeing the same thing and working to understand what's going on.

6 months ago - /u/WotC_Jay - Direct link

Originally posted by ATH733

I'm also getting trouble with the new bundles today. I can open the steam interface when trying to buy other bundles like the fallout ones or gems, only fails on the MH3 ones. Maybe you can try to buy those (not actually buying) to see if it's the same for you. My guess is that our poor programmer forgot to update some codes related to steam.

We think this is fixed; please try again

6 months ago - /u/WotC_Jay - Direct link

Originally posted by PixelPox11

Hey Jay
Sadly it still doesn't work (at least for me). All other purchases in the shop are okay, but pre-orders for mh3 are bricked

Grr. Thanks. We'll keep trying to figure out what's up.

6 months ago - /u/WotC_Jay - Direct link

Originally posted by Dualmonkey

Looks like it's finally fixed now. Thanks for your help and communication!

Great to hear! Thanks for letting us know.






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