Original Post — Direct link

Hello there!

For everyone who has issues with the new patch; please begin discussion in this thread.

Current Status is 'All Operational'

Patch Notes

Arena Twitter

Bug Submission Form

The Moderation Team would like to remind people that while (in the past) there have been workaround opportunities by manually updating various packages or distributables, we have been repeatedly told by Developers that this side-channel processes aren't supported and may be broken by future fixes to problems. Please engage in manual bug squashing at your own risk.


https://twitter.com/MTG_Arena/status/1238150554007638017

MTG Arena

@MTG_Arena

If you are running into a black screen upon update, your computer just needs to be updated! Please download the latest version of Visual C++ vc_redist.x86.exe to fix this. You can do so here: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

External link →
over 4 years ago - /u/WotC_BenFinkel - Direct link

Originally posted by JuniperusCommunis

I'm not sure if this is a bug or if I just don't understand the rules of the game.

I played Theros draft. My opponent attacked with a Venomous Hierophant (3/3) equipped with Aspect of Lamprey (doesn't affect the power). I blocked with my Soulreaper of Mogis (2/3) and Gary (2/4). The result was that both of my guys died. Shouldn't one of them have lived on, as the Hierophant had enough power to kill only the first blocker? Or am I just mistaken? Nothing else was played to affect the power of the Hierophant or the defense of my guys.

The Hierophant has deathtouch - a single point of damage from a deathtouch source is lethal, so it is able to assign one damage to the Soulreaper and the rest to the Merchant (which is the default assignment in Arena). #wotc_staff

over 4 years ago - /u/wotc_kale - Direct link

Originally posted by jarhat

Play modes have disappeared for me. Only the Color Challenges are being displayed. Tried logging out/back in, uninstalled/reinstalled, issue persists :(

https://imgur.com/mreQ4zF

You may have not finished the previous first-time player experience, so you were reset to the start of the Color Challenge.

To get back all of your previously unlocked modes (without playing through the Color Challenge content) go to the Gear icon at the top right of the screen, click "Account", and then click the "Unlock Play Modes" button.

Sorry I didn't catch this comment earlier. Let me know if you still have problems.

over 4 years ago - /u/wotc_kale - Direct link

Originally posted by Indog

Thanks. While this did work for me, I finished all of the color challenges last night, after which a "Waiting for new quest.." "Earn a new deck tomorrow" marker appeared in the interface with a timer. However, as of tonight right now, the timer shows 0:00 and nothing has changed. I don't seem to be able to continue with those quests.

edit: should note that last night I unlocked the Gruul Clans deck.

edit2: do regular quests no longer work in bot match mode? I'm not making progress on my summon creatures quest at all by playing bot matches.

If you do not receive the next quest after 20 hours (restart to be sure), you should contact support. They should be able to get you back on track. We will be working to make sure this isn't happening to others.

Re: Quest progress in bot match. After the Color Challenges are finished, you need to play with other people to get quest progress. This was true in the previous New Player Experience as well, but we have expanded the modes that give quest progress to include direct challenge and historic play. The play queue will try to match you with other new players (and similar deck strengths), so that might be the best place to go next for quest progress.

Hopefully, that helps!