[2020] Recent Action Taken Against In-Game Misconduct

We have recently taken action against players for in-game misconduct related to abusing the timer system (“roping”). In addition to player reports, we also looked at multiple data points over an extended period of time to help us identify which players we believe were deliberately misusing this system before taking action against their account.

The timer system is an important feature in Magic: The Gathering Arena and is designed to allow for additional time to handle complex board states or the occasional real-world disruption. We intend for players to use their timeouts as necessary while also ensuring matches come to a timely conclusion. We were careful to only act against players who we can conclusively prove deliberately and consistently abused this feature.

Players will be notified through email if they were flagged for misconduct, as well as what actions were taken against their account.

Thank you to all of our players for their reports, as we continue to ensure that Magic: The Gathering Arena remains the definitive place for fast, fun Magic.