Upcoming Changes to MTG Arena’s Payment System

Starting on August 8th, 2019, Magic: The Gathering Arena will be partnering with Xsolla as our platform for payments and real-money transactions. Players will now be able to complete all monetary transactions through the in-game client without being taken to a secure website.

This change will happen automatically for all players as part of the 0.17.02.00 game update, currently scheduled to begin at 8 a.m. PT (15:00 UTC) on August 8th, 2019.

FAQ

What is ‘Xsolla’?

Xsolla is a third-party company that specializes in payment related tools and services. You can learn more about the company, here.

Why are you making this change?

By partnering with Xsolla, we hope to provide a faster, more seamless experience for players who wish to make real-money purchases in MTG Arena.

What happens to my saved payment information?

Most of the saved payment information should automatically transfer over to this new system, however some players may need to re-enter their payment information.

What payment methods will Xsolla support?

In addition to Visa, Mastercard, and PayPal, our new system also supports payments through Discover, American Express, Maestro and JCB.

Who do I contact if I have an issue with my order?

If you have an issue with completing real-money transaction (e.g. purchasing Gems, pre-orders, Welcome Bundle, etc.) please contact Xsolla’s customer support team.

For all other issues (code redemption, did not receive items, etc.) please continue to contact Wizards of the Coast.