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A lot of players (like myself) have been having performance troubles/crashes, specifically crashes related to those running laptops with integrated graphics cards. Meanwhile, u/wotc_beastcode has been engaging with the r/MagicArena community ever since ELD released and giving updates when possible, giving hope to players like me who were on the verge of crafting another one of those "u'll never get me $$$ again, WIZZURDZ!" posts.

Today's patch fixed mine and many other player's performance issues, making it possible for me to play Arena on my laptop and on the go once again. I'm really excited to continue playing as I used to, and I'm sure many other players are, too. I'm sure u/wotc_beastcode was a big part of making that happen, so thank you!

Remember: Wizards is run by a team of humans, and there's only so much a group of programmers can do for hundreds of thousands of players like ourselves. They have to juggle concerns about implementing features from the game's future (new sets, etc.), concerns from the corporation (yes, I'm sorry that making money is a priority when you're paying people to make a product), and concerns from users like ourselves all at the same time. I'm sure they wish they could fix our problems as fast as we bring them up.

So when we run into issues with the game, let's continue to bring things to their attention collectively, as I believe our community really helped their team focus on this particular problem I mentioned. But please consider that doing these things respectfully is an option before we fling melodramatic words in their direction. Remember, there are people just like you on the other end of those words who are just trying to do their jobs.

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over 4 years ago - /u/wotc_beastcode - Direct link

Awww. Thanks for the kind words and understanding where we are coming from. I will say the "and the rest of the team" part is really where the work came from. Even a small release takes a lot of mobilization. I just looked and numbers and pointed at people and code. Also, a special shout out to Megan O'Malley, who realized she had an HD3000 at home and carted the thing in at significant personal inconvenience so that we could get working on it immediately.