[2019] SEP 26 - Store Degraded Performance

At approximately 2 p.m. PT (21:00 UTC) we started experiencing degraded performance with our in-game store. Players attempting to redeem codes and/or complete transactions may have received the following error message:

At this time, if you have not received your missing items please contact support for further assistance:

Code Redemption
https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000390572

All Other Order Issues

https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=225643

We are continuing to monitor the situation. Thank you for your patience, and we apologize for any inconvenience.