[2020] Ikoria Mastery Pass – Missing Level 15 Reward

We’re aware of an issue where players who purchased the Ikoria Mastery Pass are not receiving their Draft Token when reaching Level 15. This is a bug, and we are currently working on a fix to ensure affected players get the intended rewards. This will include players who reached Level 15 before this issue is resolved.

There is no need to contact customer support at this time. We will update you with more information when it becomes available.

Update:

• The underlying issue has been fixed.
• This was a data only deployment, and no update is required.

If you reached Level 15 prior to this fix:

• We are working to identify all of the impacted players, and will be automatically granting you the missing Draft Token.
• We will continue to update this thread with any additional information as it becomes available.

Thank you for your patience, and we apologize for any inconvenience.

We have identified the impacted players, and have granted the missing Draft Token to their accounts. If you were impacted and do not see the your Draft Token by Friday, April 16 at 8 a.m. PT (15:00 UTC), please contact support.

Thank you once again for your patience.