Original Post — Direct link

I know it’s happened to a lot of people, but first time for me (XBox) logged in, and complete rank and character reset, though I have the skins and battle pass. What do I do, or will it fix itself?

Update: booted the game up about six hours later and everything was back to normal. Very scary.

External link β†’
over 4 years ago - /u/ashtonisVULCAN_IW - Direct link

Originally posted by Wnir

u/ashtonisVULCAN_IW I reported this to Activision Support on their site and their Twitter, but if you're online I'd be happy to PM my account info

EDIT: I was able to solve the problem by rebuilding the database. Hope that helps!

Thank you for following up. Please tag me if this happens again.