I'm absolutely annoyed by the fact that I CANT play and have PAID for this game.
Why isnt there a hotfix or patch available?
In the span of FIFTEEN minutes I have loaded the game - pressed play, killed three guys and then the game crashes without an error straight to desktop? Happened all day and night, last night and now this morning. How long before you fix this? An absolute shocker. I want my refund from Battlenet.
External link →Hey OP, thank you for your post. We have a few different ways of gathering feedback - through our centralized system where PC crashes are generated and reported, and through ATVI Support, which can include everything across social media. We use both to parse through and investigate issues that have the most impact on the community, such as crashes.
Fixes are currently being worked on by numerous teams between IW and Beenox. We have a few updates we're working on that should improve the stability and help prevent against crashes or any other issue you may encounter. It's always helpful to let us know details of what's happening when you encounter any bug or crash as it can help us prioritize and debug issues as they come in.
I know this is frustrating and I genuinely appreciate you reaching out to us.
Thank you for the comment, and acknowledging the issue. As you mentioned, it is quite frustrating to be unable to play this great game (that we paid for) during the launch period. Can you please give us an estimate on release for next PC stability patch?
We have a few updates going out over the next few days. I don’t want to give an exact time and date as we’re wrapping up testing on a few more things.
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