[2020] How to Report Bugs and Provide Feedback During the Weekend One Beta!

During the Beta, it’s possible that you might encounter a few bugs. It’s part of game development, and as we get closer to our launch, your feedback is incredibly important to us. The Beta is only a sliver of what’s to come on October 25th and we couldn’t be more excited to get more of the game in your hands today. Alongside our internal testing here at the studio, your comments will help us fine-tune and polish the game as we prepare for launch.

To help us during this Beta testing period, reporting those bugs back to us is extremely helpful, so please use this guide when telling us about any issues you encounter:

• Title: Please post a subject/title with a clear summary of your issue. Writing “I need help!” doesn’t really help us understand what issue you’re having.
• Description: Tell us what you’re experiencing as concisely as possible. Include any error codes you might encounter and describe what is happening (not what you think is happening). Feel free to tell us any other information if you think it would be helpful.
• Reproduction: Clearly write out the steps to reproduce the issue if you can. If you aren’t able to reproduce the problem, please tell us a list of actions you took prior to the issue occurring
• Video: Video is always helpful, so if you are able to replicate the issue, please record footage of it happening and send it to us. (Twitter, YouTube, Streamable, etc.)

Unsure how to record footage? Use the following resources: PlayStation 4

If you find that you’re encountering the same issue as someone else and there’s already an existing thread, please post your information in the same thread. Please don’t hijack another thread for a different problem, it makes it hard to sift through when we’re collecting information.

We’ll be updating the community with known bugs and planned fixes best we can, so stay tuned to this subreddit, and also via the @InfinityWard Twitter handle, where we’ll be posting throughout both Beta weekends. We’d also love to see your best plays, so Tweet us your clips all weekend!