[2022] Known Issues - Heart of Madness

Greetings Adventurers!

As we go live, there going to be issues that pop up while we are actively developing and breaking things within New World. These are some of the Known Issues that we are currently aware of and actively working on resolving.

Looking for our Release notes? Click here!
If we have any workarounds for a known issue, it will be posted here!

General

• Player can sometime lose their face after teleporting
• Azoth Tree area lights flickering
• Green Quest Markers seem to Disappear and Reappear Inconsistently.
• Lighting flickers/flashes sporadically throughout Lazarus Instrumentality
• The game screen blacks out during Darkness events in rainy areas
• Using Potion with Ice gauntlet equipped and attacking causes player body to flicker and model corruption after weapon swap
• The attribute sheet UI does not update weapon damage for scaling off of intelligence or focus instead of primary attributes.
• Void Blade impact effects sometimes trigger incorrectly.
• Umlaut are not displayed correctly on names
• Splinter Shot hits the enemy an inconsistent amount of times based on distance, making its damage hard to predict.
• Certain situations cause some weapon abilities to feel as though their end lag has greatly increased
• Players falling through ground and die when respawning when server is under load
• All Area and Standard Battle Music stops playing after player enters the Bathe Chambers in Lazarus Instrumentality
• Boss music does not play after death
• Arena objective disappears from player HUD after reaching 2nd stage of Siren Boss in Reekwater.
• Perk FishLineStrength decreases FishingLineStrength stat multiplier instead of increasing it
• Stun effect is not removed if a cleansing ability is activated immediately after getting stunned.
• Trade Invites can not be sent through the Trade Chat command.
• Players can enter a state where they cannot equip ammo/arrows.
• Edengrove: faction missions in progress cannot be turned in upon pushing a new build.
• Salvaging items by pressing “C” + LMB is not working.
• Fast travel icons might show over the map in outpost rush.
• Housing scores are displaying incorrectly.
• Major Corrupted Portal at coordinates: 10363, 9758, 542 cannot be completed naturally
• Siege Supply Generators never pass 300 and do not stop generating resources.
• Other weapon abilities are used after swapping when activating the hotkey when ability is on CD or no ability is used.
• Some Expedition Equipment is not localized in Tempest’s Heart
• 200 focus fishing line tension bonus is nonfunctional
• Abilities and light attacks cause stuttering across several weapons at higher RTT.
• RTT spike during rolls can sometimes result in unnatural player movement.
• AI will occassionally break off midcombat to start attacking the air.
• Weapon Mastery ability hotkeys appear to assign while on cooldown.
• Void Gauntlet Leeching Blade and Leeching Agony Floating Numbers do not Appear when Receiving Health
• Stun effect is not removed if a cleansing ability is activated immediately after getting stunned.
• Void Blade model is not properly appearing for remote clients
• Players cannot deposit items in the storage shed if they have hit the unique item limit in their inventory.
• Players do not receive rewards from war/OPR/Invasion when they have 500 unique items.

All things combat

• “The Living Crystal” quest NPC Malevolence does not spawn
• Players have a hard time seeing Fireball hitbox due to VFX on ability.
• Some players reporting being unable to respawn during war.
• Outpost Rush Summons will Target Allied Player Ice Pylons.
• Ice Pylon targets/shoots at Barkimedes
• Attacks that are dealt from spawned slices doesn’t scale properly when under geared in Mutator 10.
• Using elemental gem on weapons that spawn damaging slices lowers their attack damage
• Maelstrom Absorb upgrade can eat/stop friendly projectiles
• If character strafes during 2 handed weapon unsheathing animation after closing inventory, animation is interrupted and repeats.
• Player can loop pulling out and putting away their musket while prone.
• War Hammer Wrecking Ball passive, Breathing Room has an unclear tooltip
• Buff VFX display on players before they fully spawn in.
• Going prone while firing Penetrating Shot can consume the arrow without using the ability
• Camera behaves unusually when going prone after firing Poison Shot
• Higher latency values cause a stutter while using magic weapon light attacks while running
• Slight animation or position rollbacks occur when running and hitting with some weapons.
• Esc doesnt cancel spell targeting if used right after pressing the ability key.
• Ice Spikes will sometimes not load the VFX for the large ice spike if the caster uses LMB at a specific time.
• Some Hatchets don’t spin along with the VFX angle.
• Incorrect impact VFX is played when a spear hits objects with the Javelin ability.
• Void Blade animations and vfx sometimes appear out of sync when activated while running.
• Description of Essence Rupture Void Gauntlet Weapon Mastery does not clarify if it works on all targets or only living creatures.
• With good timing, cancelling Tondo with Evade will cause the ability to hit without playing VFX.
• Shockwave VFX appear to jump around on the ground.
• Sturdy Shield passive doesn’t properly reflect max HP when sword/shield is unsheathed and accessing inventory afterwards.
• If player moves far enough away they can shoot bullets through most terrain.
• Replacing an equipped bag with a weight-reducing perk with a similar bag reduces the weight of items until the Player relogs.
• The “Azoth Attuned” bag perk does not increase the azoth gain
• Mutator Fire Staff has a 60 plus attribute boost
• Pylon Burst AoE cannot be blocked by players with shields
• Riposte does not block debuffs from abilities that normally break armor.
• Players petting an animal can bypass the collision and get pushed into it by using Weapon Masteries such as ‘Incinerate’ or "Wind Chill’.
• Void Gauntlet: Empower from the Empowering Proximity passive ability may not be gained after using some active abilities.
• Allied players still have collision when light attacking other players with some melee weapons.
• Void Gauntlet Tethered Focus status effect is not removed from player if active during migration.
• Blunderbuss Mortar Charge and Swapping Weapons Provides Extra Basic Attack
• PvP Enemy Health Bar doesn’t update if player has over 100% maximum hp through buffs and they have not taken enough damage to put them below the normal 100% threshold.
• Ice Gauntlet: Attacking the same target as “Ice Pylon” ability prevents mana regeneration being granted by “Gathering Storm” ability.
• Blunderbuss Splitting Grenade Visually Shows Extra Splits Upon Multiple Hitboxes
• Arrows from Rapid Shot can land behind you at certain camera angles
• Damage conversion perks/gems appear to behave inconsistently across various damage over time abilities.
• Light attacking a player that is sheathed with a rapier, causes you to spin in a circle around them.
• On Occasion Player Will Animate Oddly After Reloading Blunderbuss While Moving
• Animation Canceling Void Blade Heavy Attack causes movement snapping.
• The bow shoots 2 arrows in one animation
• Weapon Mastery page UI does not work as intended when an ability is on cooldown
• Crosshair UI does not properly update while aiming down sights towards the ground.
• Using Greataxe Charge ability before falling can cause desync and doesn’t put ability on CD.
• Character is visually responsive to player’s input while stunned.
• Post Block Stamina goes up then back down
• When Activate Void Blade + Oblivion, Sometimes Doesn’t Activate Void Blade, Shoots Light Instead
• Player performs basic attack when exiting a turret immediately after firing.
• Damage values from Blunderbuss are not clearly indicated by the tool tips.
• Spear disappears after using Javelin ability
• Weapon perk Attunements don’t apply their additional damage to certain abilities.
• Cannot Respec While on Cooldown Notification is Missing in Weapon Mastery Menu.
• Using attacks that have spawn slice for the War Hammer, Fire Staff, and Musket, the attacks will not add points to the player’s weapon mastery level, This occurs with sticky bomb, Fireball, and Path of Destiny.
• There is currently no indication on which visited Shrine a player will respawn at
• Several Void Gauntlet assets have issues with the ring when using “Void Blade”.
• Weapon Elemental Chain Perk Does Not Explain Incompatibility With Gems
• The “Unyielding” buff can be applied to a duel participant without interrupting the duel.
• Musket Sticky Bomb plays awkward animation after canceling with RMB.
• Mortar Charge consumes an extra charge when low on ammo
• Whirlwind does an additional attack when facing an enemy.
• Blunderbuss is not capitalized in all of the Weapon Mastery skills.
• Leaping Strike gives a burst of movement speed after when the player starts moving.
• Blunderbuss Net Shot can hit enemies on the other side of Fort Gates.
• Players shown that they have infinite ammo after a duel ends
• Blunderbuss Claw Shot’s Chain Disappears When Pulling to a Target
• Player’s body turn unnaturally if they are weapon swapping while sliding.
• Player can use the Blunderbuss’s primary fire at the same time as casting an ability.

All things crafting, gathering, and items

• Forest Warden’s Chestpiece has texture and clipping issues
• Medium Smyhle set has multiple visual errors
• Alkahests not properly calculating bonus percentage
• Heavy Smyhle set cape & skirt have visual issues
• Shields downgrading in rarity all across the game.
• Crafting window sometimes closes when trying to craft
• Expedition tower shields stats are the same as kite shields
• Bags cannot be upgraded via drag and drop in Mutated Expeditions
• Resources can be obstructed by camps when they are placed near, or on top of, the entity nodes.
• Sometimes the rewards for the Aptitude progression are doubled on reward notification pop-up when receiving more than one reward.
• Hatchet projectile model has a white spike coming from the handle on the right side after using Aimed Throw.
• Crafted Named legendary Blunderbusses are only rolling two perks instead of the three listed
• Various clipping and stretching issues with the Alchemist Set.
• Material not consumed properly on refining T5 material
• Multiple gathering tools issues concerning their appearance, animation, and functionality.
• Heir’s Domain spear is T4, should be T5
• Legendary refining recipes do not grant tradeskill XP
• Fix jitter during gathering start
• Placing campsite while doing other actions with animations breaks the character and some abilities.
• Trade skill EXP circle freezes after leveling up any gathering skill.
• Exp bar for Tradeskill Aptitude is inaccurate
• Two items share the name ‘Ancient Mandible’
• Various clipping and stretching issues with the Mixer’s Set.
• “Chef” gear set does not provide cooking bonus for Recovery Foods
• Most Void Gauntlet icons do not match the gauntlets color variation.
• Powerful corruption coating can erroneously apply multiple times
• The Wizened, Sagacious, and Tactician’s Hat has clipping into the player’s torso.
• Blunderbuss crafting Patterns are not present in the title.
• Dead trees that are still standing use the incorrect chopping animation.
• Light Headware from Tempest’s Heart clips into character model chests.
• Players are unable to interact with objects necessary for objective completion in expeditions or the open world if at unique item capacity.
• Sometimes Weekly Mutation tooltips may be flickering on the screen when hovering over Mutation icons on map.
• Corrupted Naga armor sets have clipping on the sleeves when not wearing gloves.
• Tooltip of the equipped weapon appears when clicking on right third of the “craft” button in workshop.
• Earthshell Turtle SFX is too quiet and unnoticeable compared to other magical critters.
• The Player is told that skinning a Myrkgard Hound requires Skinning Skill 0 when trying to do it with Skinning below 200 in Tempest Heart.
• Heavy Isabella helm icon clips into the bottom of the frame.
• Progression ticker is not displayed in the Results UI
• It is not possible to dye armor pelts on some pieces of armor
• Unusual behavior when salvaging schematics, when player has more than one of the same schematic.
• Small dot appears in center of void gauntlet when viewed at certain angles.
• Isabella chestpiece clips into itself when using Dice emote.
• The medium headwear for the Tempest Heart Expedition is off centered.
• Replace Dye message displays when player clicks on the same color dye.
• Flamewake Fire Staff item icon does not match the equipped model.
• Invasion Tower Shield icon does not match in game look
• Logging Efficiency Perk provides insignificant bonus that doesn’t even help with Tier1 material
• PostCapSkills - Obelisk Priest’s Robe shows clipping
• Defiled Longsword of the Soldier item icon differs from equipped model.

All things quests and missions

• There are no lost in the Genesis of Malevolence for Waste Not, Want Not.
• Missing Dryad Bear prevents completion of Mysteries of the Mycelium quest.
• Cannot complete Armed and Dangerous.
• The icon to open the map and show the quest pin disappears when the player logs out and back in.
• The quest marker for “The Tempest’s Soul” appears on the map before its NPC slice swaps in.
• A daily challenge does not inform players how to complete it.
• A L60 User with a CampT5 cannot place a camp after the Patch.
• Recommended Level in Accept Quest dialogue persists when accepting a new quest.
• Ancient Map asset loses textures after interaction during Hope Springs Eternal quest.
• Debug text in the topics column of the journal.
• Father Russo presents clipping issue with his armor
• The wrong AI family is referenced in the “Marauder Initiation: Fallowhill Farms” Journal Entry.
• Pins for Event Quests are not numbered like other objective pins.
• Soulwarden Meredith’s VO is different from the dialogue text 9910_0057_insoulinstone_proposal_next2.
• Aulus Fulvius is missing VO when going to accept The Original Guardian quest.
• A few issues during picking up Answer The Call quest.
• Edith Perchal NPC is missing Voice Over when accepting The Giant Ones Quest
• Heretic does not have VO during Death of the Heretic.
• Father Russo does not have VO during The Possession of Russo.
• Quest “Closing Cost” has placeholder interactable
• Turning In the quest “Into the Depths” the Warden Scout Titus mouth doesn’t move during the second part of his dialogue.
• Myrkgard Cathedral has a strangely placed Thorpe after completing The Heart of The Tempest.
• Closing Cost quest marker on Mourningdale Settlement not showing on higher zoom levels.
• The Book of Isabella disappears after interaction
• In the quest “Handcrafted to Perfection” there is inconsistent objectives shown and different formatting for both the HUD and Journal.
• Juice will play their full VO before players progress text boxes during quest completion
• Artificer Estebanita Gomes is missing VO for the Traitorous Weaponry quest.
• Edengrove: faction missions acquired before the push disappear upon pushing a new build or returning to the Main Menu.
• In the quest “Into the Depths” there is inconsistent objective formatting for both the HUD and Journal.
• NPC conversations can be interrupted via trade request
• The player is unable to extinguish fires when water is equipped to the hot bar during the quest “Triumphant Return.”
• Yonas Alazar’s VO doesn’t match end of Quest text

Expeditions

• Isabella’s model unnaturally reset after wiping party during the chandelier encounter in Tempest’s Heart
• Alluvium Marl (The Caretaker) is able to backstep up onto ledges in the arena.
• Charge GA or Burnout FS can be used to bypass triple-laser walls inside Starstone Barrows.
• Some of Commander Chen’s attacks lack audio that would be expected with the VFX.
• Isabella’s cape is loading in briefly before her character model does
• The perks listed in the elemental tooltip are not ordered in Mutated Expeditions.
• Open world objectives are shown on the compass while in Dynasty Shipyard Expedition.
• Reticles show infinite ammo on cannons inside of Admiral Brute’s arena
• Pause menu tooltips do not repopulate immediately after players leave to main menu and return to the game in Mutated Expeditions.
• Expedition reward screen displays overlapping text in some languages.
• Player Receives Aptitude Reward Notifications After Entering Expedition
• Cilla will not reset properly if Players log off while on that same platform as her.
• Player gets pulled out of expedition if party members leave during hub crash.
• Running and going prone into a corner prevents Chardis beam from doing damage in Lazarus Instrumentality.
• Overcharged fire as part of the Frenzied curse does little damage to players in Mutated Expeditions.
• Overcharged Void, Fire, and Nature are not causing the described curses in Mutated Expeditions.
• Azoth Door can be unlocked from the wrong side during “Unseal the Gate” Task in The Depths
• Dynasty Shipyard mutator icons are doubled on the map
• Placed powder kegs visually reverse back to blueprints after leaving their aoi in Dynasty Shipyard.
• Isabella does not lip-sync her dialogue during the boss intro in Dynasty Shipyard
• VO at the start of Isabella 1 can fail to play in any language if player change language during VO playing, and dies afterwards in Tempest Heart
• Invisible collision protrudes from the floor in the Basilica in Tempest Heart
• Battle music ends abruptly after defeating one enemy in a group in Amrine Excavation Expedition
• Lazarus AI sometimes trigger Battle Music inconsistently.
• Overworld music plays during Amrine Excavation
• Missing collision on a structural beam in the beginning of City of Darkness in Tempest Heart
• Isabella’s attack “Pistol Blast” sometimes shoots in a different direction than she faces in Tempest Heart
• Greenskeeper AOE attack’s VFX can remain on the ground if players immediately give up after being downed in Garden of Genesis
• Player can Clip through Ground during “A Selfless Nature” Quest
• Difficulty banner displays twice when entering an expedition with mutators enabled.
• Perk is duplicated in Mutation Drop Information menu
• Players cannot drag and drop Umbral Shards to upgrade items off screen in Mutated Expeditions.
• The Censored curses list the major curse before the minor in Mutated Expeditions.
• Hit marker displays when hitting Isabella’s Pylons in Tempest Heart.
• Isabella will wipe Players if they are currently interacting with the Azoth Staff UI in Tempest Heart.
• Touch of Corruption tooltip does not accurately describe the status effect in Tempest Heart.
• Azoth Staff cleansing audio is persisting for players who join the Expedition after the Corrupted Monoliths have been destroyed in Tempest Heart.
• Rank UI for level 10 mutators disappear upon force quitting the game
• Mutator Map Icon doesn’t update for the client if the mutator scheduler updates while a player is online.
• Battle music plays while Cilla is dormant in Lazarus Instrumentality Expedition
• Sometimes victory screen does not show up after finishing the expedition
• The VO for the final Isabella encounter is quiet and hard to hear in Tempest Heart.
• Corruption noticably changes color based on player location and camera.
• Purifying Flame interact points in Garden of Genesis are inconsistently displaying “Requires a purifying flame”
• Players are not refunded their Orbs if maintenance mode is set during their 1 minute entrance window
• Isabella’s cannons are not affected by Gear Score Scaling in Mutated Dynasty Shipyard.
• Combustible can target Dynasty Shipyard Summoner’s spinning blade attack in a Mutated Expedition.

Chat

• Help chat channel does not work inside expeditions.
• Speech to Text does not function consistently when players leave a group.
• Hovering over names in chat doesn’t show company info
• Sometimes player chat messages fail to appear in client chat log.
• Area chat messages from the last 15 minutes are shown all at once to players entering the area.
• Player’s name may not display properly when using special text characters
• Chat channel tags not always appearing on chat messages
• Player is not able to scroll the chat window in Propus POI
• Chat becomes inactive after hovering over the Navbar until directly accessed again.
• Switching Factions Displays The Wrong Icon in Chat
• All Food and Potions linked to chat yield LUA errors when hovered over
• Linking too many items to chat causes them to not be viewable

Companies, Factions, Groups (oh my!)

• Player is Not Notified to Why Company Name was Moderated
• Ghost companies (0 members) can still own territories.
• Probationed characters receive incorrect message when depositing into company treasury while in Account age probation
• PvP missions appear in the wrong slot when a mission is abandoned or turned in from the faction mission board.
• Player gets nonspecific player facing message after being kicked from group.
• Old Group Members remain on the Map, if user leaves while outside of the Group’s Instance.
• When selecting a Faction to join, the pages are inconsistent with information given.
• Ambiguous Error Message When Not Fulfilling Requirements for Company Transactions
• Sometimes when cursor is moved slowly to the next MTX company crest option, tooltip will not show.
• Player Pronoun: Company ranks need gendered pronoun support

Darkness

• Major Corrupted Portal and Minor Festering Hive darkness events do not have audio when spawning.
• NVIDIA Min experiences hitching at the start of Darkness Events after a fresh client launch
• The Carapaces used in Corrupted Monolith darkness events don’t take damage for certain abilities.
• Impact VFX is displayed on bow when shooting a Darkness Veil
• Moonlight flickering rapidly near Rattlevine Ridge

Invasion

• HTML in French at War Board for Invasion when player is below level 50.
• Invasion cannot be declared in Live Worlds
• Invasion appears declared on the map inconsistently in Live Worlds
• You can’t leave invasion via the game menu tab

Player to Player Trading and Trading Post

• When filtering all settlements at any trading post UI states there are None orders when orders are present
• Transactions can fail across hub borders
• Player may receive “Trade Canceled” message with a successful trade when other trade participant lags out.
• Completed & Expired Orders are not sorted in order
• Trades do not work after a Transfer until the player relogs.
• Several March Perk items are not buyable in the Trading Post.
• Contract commits are processed even if the trading post is disabled
• Cancel button can be selected in trading post after purchasing an item
• Trading post does not take expertise scaling of items into account
• Trading post orders throttled
• Trade Window while Running camera operates as normal camera
• Inconsistency on Event Consumables category
• The [LMB + Shift] shortcut cannot be used during the P2P Tradings.
• There is no messaging about coin not being exchanged in a trade when both players are at coin cap if any items were exchanged.
• Player cannot send coin to someone in a trade
• When only one trading post is selected, the count of orders for any trading post category is not shown.

Outpost Rush

• Accepting the Outpost Rush invite while being in the guest registration window causes the camera to be permanently stuck in one position until the game is restarted.
• Players who are queued for Outpost Rush before a server crash will remain in a bugged queue after rejoining the game.
• In Outpost Rush, Protection Wards prevent claims from returning to a non-conflict state if built while the point is contested.
• Live Reports of Players sometimes unable to respawn after dying in Outpost Rush.
• Viewing contents of dropped AI loot bags and closing UI causes bags to disappear in Outpost Rush.
• Attempting Placing Camp in Outpost Rush gives incorrect error message
• Explosive Turrets in Outpost Rush lack messaging that explains how to control them and can be killed while unclaimed.
• Players in Outpost Rush can discard resources and return to them within 3 minutes to safeguard against losing resources to enemy team.
• Players are able to destroy turret blueprints in the Outpost Rush.
• Powder Kegs are not auto-added to a quick slot after purchase at the Armory during Outpost Rush with the config enabling it.
• Players can teleport through destroyed gates in Outpost Rush.

War

• Fort stuck resolving when server is put into maintenance during pre war/invasion
• War points can have their aoe indicators disappear when many aoe vfx are nearby.
• Walking with Siege Weaponry blueprints may cause grass to flicker or disappear.
• Reload bar does not show any progress on the turret HUD.
• Demoted/Kick Company Members can confirm Fortress defense building
• In War, Purchased Ammunition can Stack Past 500 if Purchased all at Once