Side note: Awwww dragon 
it’s so cute!!!
Thanks for the report! I saw this but I haven’t seen anyone else post that they had an issue with the casting (but there were some about obtaining the fishing pole in the first place). I’ll send this over to the team to take a look at but I know the team is aware of it!
I got the videos from Beirgoggles and have forwarded it to the team.
Saludos, aventureros:
Hemos descubierto un error que permitía recibir recompensas repetidamente con la misión La petición de un juguetero (expedición).
Debido a esto, hemos desactivado la misión hasta que resolvamos el error. La Fragua empírea sigue activa y jugable mientras tanto.
En cuanto tengamos más información al respecto, la compartiremos por aquí.
Gracias por vuestra paciencia y comprensión.
Greetings Adventurers,
We have discovered an issue where players able to obtain repeatable rewards with the Empyrean Forge side quest: A Toymaker’s Request (Expedition).
As a result, we have disabled “A Toymaker’s Request” until this has been resolved. The Empyrean Forge Expedition itself will remain open and playable in the meantime.
We will provide an update once we have additional information to share.
Thank you for your understanding.
Heya, I’d love to take a look at those videos. Please check your Forum dms!
It looks like these are two separate situations. The original post regarding the town buffs/food tiers issue has been confirmed to be working properly and it appears that the situation you’re encountering is a different topic. To clarify, in your case, @Placeholder123, the rarity is dependent on the number of perks you receive on your items as well as the azoth used when you crafted the item.
Yes, we’ve received multiple reports as well.
I’ve passed it onto the team and I’ll update once I hear back.
Thank you for the feedback! I’ll make sure the team’s aware.
Feel the heat of the Empyrean Forge as you dive into the original music of New World’s Fellowship & Fire, composed by Jean-Edouard Miclot.
Amazon Music:
Read moreResolved here: [Downtime] April 6th, 2023
Glad to hear it! Closing the report since it’s been resolved 
We have re-enabled all the food tiers that were disabled from the patch here: [Downtime] April 6th, 2023 - #3 by Luxendra
In regards to compensation, I haven’t heard anything new.
Thanks for the report - moving to bug reports since it’s definitely not intended that equipping the same heartrune resets the cooldown. I’ve forwarded it to the team!
Saludos, aventureros:
Gracias por vuestra paciencia mientras solucionábamos este problema. Hemos reactivado todas las viandas mencionadas anteriormente.
¡Nos vemos en Aetérnum!
Greetings Adventurers,
Thank you for your patience while we addressed this issue. We have re-enabled all of the aforementioned tiers of food.
See you in Aeternum!
Please make sure to check the following storages (Everfall, Windsward, Monarch’s Bluff, Brightwood, Cutlass Keys, Weavers Fen, both Great Cleave Outposts, Restless Shores, and Mourningdale). You can use the map to select each territory/outpost and view the storage contents. If you are currently at a storage shed, you can use the drop-down menu to cycle through the storages.
If you are still unable to locate your gear through those above listed storage containers, please logout, wait 2-3 minutes, and log back in.
If none of the steps above worked and your gear is still unable to be found, please contact Customer Support through their ...
Read moreThe team is currently looking into the reports for Juniper Berries and Diamond Gypsum. Thank you for the report!
As a follow-up:
I’m over encumbered and can’t navigate to a Storage Shed.
Please equip the bags found in your inventory. If your bags are not in your inventory (on player inventory; not equipped), relog and wait 2-3 minutes. If the issue persists, please contact Customer Support through their website. Please do not drop your items in-case of accidental deletion.
My gear is still missing.
Please make sure to check the following storages (Everfall, Windsward, Monarch’s Bluff, Brightwood, Cutlass Keys, Weavers Fen, both Great Cleave Outposts, Restless Shores, and Mourn...
Read moreUnfortunately I don’t have any ETAs to share but when we do, you can find them as a follow-up on the original announcement: [Downtime] April 6th, 2023
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