over 2 years ago - Luxendra - Direct link

Hey there, I’m so sorry to hear that this has happened to you! I’m going to move it to the Support section so they can look into it for you. Hope it can get resolved!

over 2 years ago - DevonK - Direct link

Hello there!

We are sorry to hear that you are still experiencing issues with your character.
The report filed on your account is under investigation.
Would like to know if you have tried connecting into another network, like using your mobile as a hotspot.
Have you tried unistalling the game and installing back ?
Have you launched steam as an administrator?

Let us so we can copy this info into the report.

Have a great one!

over 2 years ago - DevonK - Direct link

Really sorry to hear about this,
No worries, report is being reviewed so will update you when the info is available.
Thank you for your patience.

Hope you all have a great one.