about 2 years ago - Luxendra - Direct link

Unfortunately as Community Managers, we are not a part of the Game Moderation team. We don’t have any visibility into Game Moderation or the actions that team takes or access to the tools or reports that they use to determine suspensions.

Please use the link Italianman linked above to appeal your ban. I’ve also forwarded this thread to the Game Moderation team but as no one on the forums has the ability to investigate these claims, all further communications will come from them.