Hey there, I was unaware this was happening and agree it doesn’t sound right. I would think that when you switch back it should restart the entire quest line so you can gain rep again. I’ve passed this along to the quest team.
Yeah this wouldn’t be faction specific, it could be any faction you return to based on the way this bug is described. I’ve asked the world and quest teams to investigate.
Confirmed with the team working on this that they are actively working on the fix. Unfortunately, the fix touches a lot of important files, and we have to be careful so that you end up in a state where you can progress without collateral damage from the touched files.
Since I don’t have first hand work on the fix, I asked one of the team members working on this as to what you can expect with this change once it has gone through validation testing and is ready for release:
“We are fixing the bug so players can continue to progress, right now most players should be able to progress on faction missions and get to rank 3. When we push the fix, they’ll be able to do the mission they were blocked on and get all the way to rank 5. This situation made us reconsider the design on faction reputation when switching back to a former faction, and in the future when you switch factions we will NOT remove rank. This work is being completed and will be released simultaneously.”
As far as timing, it’s not ready for the update this week but we are aiming to get this out to you soon.
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