Kay

Kay


04 Feb

Comment
    Kay on Forums - Thread - Direct

Quick update, you shouldn’t need to work with CS to get your character righted - just follow the in game prompts and you should be good to go. As @Delakron said, apologies for the delay in getting character back in shape :vulcan_salute:


17 Jan


16 Jan

Comment
    Kay on Forums - Thread - Direct

That’s our intention, and why I said we were investigating, and actions may come from that investigation.

Comment
    Kay on Forums - Thread - Direct

I don’t have details to share.

In general, if someone is actioned against who believes they acted in good faith and according to the TOS, they can always appeal using the links provided on our site.

@cammie1 when I have more information on how we are addressing the conflict, me or someone from the team will update this thread.

Comment
    Kay on Forums - Thread - Direct

While I appreciate this reasoning, I recently learned that hippos don’t swim either - because they are super dense (essentially a tank with skin), they can’t actually float either.

2023 is the year of the Rabbit, so no room for hippos I suppose. Maybe next year. No promises obvs.

Comment
    Kay on Forums - Thread - Direct

Things get investigated, and actions get taken sometimes as a result of that investigation.

As far as the bug, and undoing the conflict, we are working on it. No ETA yet.

Comment
    Kay on Forums - Thread - Direct

Likely not, this issue is complex and can’t be undone too easily. In that same vein, players who have used this are being investigated and may face action as our repro shows it’s not something arbitrarily done.


14 Jan

Comment
    Kay on Forums - Thread - Direct

Initial investigation shows this is a complex problem, caused by the governor switching factions, and it won’t be resolved quickly unfortunately - we are considering all options, but don’t have an ETA for you. A Dev or CM will update this thread when we have an update.


13 Jan

Comment
    Kay on Forums - Thread - Direct

That was a different issue, this one we shouldn’t have to do that, but will keep folks informed.

Comment
    Kay on Forums - Thread - Direct

Not sure what you’re referring to, we are looking to address the mismatch of company leader/company/zone.

Comment
    Kay on Forums - Thread - Direct

Hi @cammie1, thanks for the post. We are seeing what we can do for this world. Hang tight.


09 Jan

Comment
    Kay on Forums - Thread - Direct

please send exploit reports to the email address

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07 Jan

Comment
    Kay on Forums - Thread - Direct

This… is accurate. Love our QA though!

Comment
    Kay on Forums - Thread - Direct

Absolutely report in game, our moderation team is able to retrieve the convo with context and review the report much quicker. Unfortunately I don’t have access to the moderation tools. Devs just be devving.


06 Jan

Comment
    Kay on Forums - Thread - Direct

A fix is in test. Hoping to get it out soon after it’s approved/validated by QA.


03 Jan

Comment
    Kay on Forums - Thread - Direct

We are working on this. If you have additional information you’d like to share, please send that to the exploit email alias shared by our CMs in the official channel. Thanks :vulcan_salute:


29 Dec

Comment
    Kay on Forums - Thread - Direct

We have been investigating some of the potentially sus Trading Post contracts - all are legitimate, but some are being investigated as bots which we are reviewing. Nothing looks like a dupe is present though. We will continue to investigate.

If anyone is aware of a dupe issue, please send those reports to the exploit email. Instructions are somewhere in the official posts section of the forums.


11 Dec

Post
    Kay on Forums - Thread - Direct

Hey all,

We are temporarily disabling two Musket abilities, Powder Burn and Power Shot, due to an issue that drastically impacts PvP. We are aware of another issue with Muskets, as well, and are working on fixes for both issues. We will provide an update when these abilities are re-enabled.

Thanks for your patience and understanding.

:vulcan_salute:


10 Dec

Comment
    Kay on Forums - Thread - Direct

No, I can’t hop on and fix it. That requires a build change whereas fixing the guardian for these folks does not. We are working on the musket issue.

Comment
    Kay on Forums - Thread - Direct

Hello all,

We have re-enabled the Trading Post and player to player trading on Sutekh. All trading on all worlds is now available.

Upon discovering a bug related to trading post contracts which could be exploited for item gain, we suspended all trading as a precautionary measure. We did this so we could safely assess how many players might have used this to their advantage and to prevent them from trading away any items gained by exploitation. The bug was used by a small number of players, specifically targeted at Thick Hide. The nature of the bug is that items gained had to be related to the specific contract which also needed to be in a specific error state, so it was very rare to occur.

We have corrected the bug that allowed this, banned or suspended the players who exploited the bug via trading, and recovered the items as that was the contract with an error. We also removed gold from players that profited from the duplicated items. Players suspended will rem...

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