[2022] Toxic Environment and Collusion on Yaxche is making this game unplayable

Hi everyone,

Thank you for bringing this issue to our attention. We appreciate that you all want to play on a server and in an environment you feel comfortable and even welcomed and supported on. Doxxing and harassment are not welcomed on our platforms, in-game or otherwise.

I know some of you have already submitted reports on these players in-game and I encourage you to continue reporting any behaviour that goes against our Code of Conduct. The team is aware and actively investigating any reports that come through.

For anyone wishing to report a player within New World, please include any in-game screenshots and detailed information to help us investigate your report. These should be included in the support tickets as a first step. Report a Player or Company - Support | Amazon Games includes instructions on both reporting a player in-game and out-of-game. The out-of-game method allows links to videos or screenshots that can be instrumental to helping the team investigate player behaviour.

Unfortunately, we do not have the ability to action against player on Discord or any third-party space. I would highly recommend submitting a report to their Trust and Safety team here: https://dis.gd/report (or using the report functionality in Discord if available) and taking steps to protect yourself online.

We are committed to supporting our players and reducing toxicity within our community. Thank you for your continued help surfacing issues as you see them.