[2022] I thought community mods were here to help the community, not lock people out when they look for help

Hey Spellshockn,

Thanks for reaching out and Pichu’s correct. Unfortunately only the Support team has the ability to assist with character/account-specific issues like those, especially when they need to collect information that is not meant for public eyes.

In the specific case you linked, I’m unsure if the Support team will be able to assist them (since we are not providing additional world transfer tokens) but they should reach out to our Support team through their website for something like this.