[2022] Closed topic before I could respond

Yup, I closed the topic because it was just going in circles. The question was if we communicate, and we do.

I understand your frustration and asking for feedback is ALWAYS such a dangerous thing, right?Because yes, when we don’t deliver on every little thing that is asked for then a group is upset. And as a reminder, yes, we are just gathering feedback but it’s still up to the devs with what they decide on. There is also ALOT more that goes into these decisions. So many teams and so much feedback and heck, sometimes technology just wants to throw a wrench in it all and break. It was mentoned in the dev video that changes to previous systems or ideas are being made due to feedback. This big shifts can’t happen over night.

As moderators, devs or CMs, we cannot share with you information that we’re not able to. Are we working more on what we’re able to share? Of course! Are we working on our ways to communicate and gather feedback? Sure! Is the team working hard on going through the long list of bugs? Absolutely!

So, I’m asking here for some understanding. We are not holding back information just to torment or insult our player base. The game is constantly evolving and we’re only so many months into the game being live.

Let’s understand both sides and work together.

I did appreciate the lack of negativity but it still was pushing alot of misinformation and spirling to a point where it would be ‘us vs. you’ which is not our intention.

Hahaha

Thank you so much! It really means alot to me, trust me… if we could tell you EVERYTHING, we would! But that’s not how these things work lol.

Okay, thank you, you’re heard.

I will do what I can and communicate this to the devs.

I would love that. The team would love that. The designers and devs would love that… but we are all humans with human feelings and mental health is extremely important to prioritize as a team.

I don’t think the forums are quite at the point where amas can be a thing safely. Hopefully though, at one point that would be great!!

Thank you. This 10000%

Hahaha but it’s so enjoyable to watch them play it together like that.

Thank you. I appreciate this and yes, I’m really trying. This is only my third week working for AGS. And I’m helping with Lost Ark too. I was hired to engage and gather feedback so they know they are not getting everything, or the negativity is just too much to dig through. So. Please, that’s all I’m asking. Is be kind and give it time.

I would recommend posting it in the bugs channel so the mods there can get eyes on it, but I’ll also let the team know. They just tend to be faster.

No worries! just trying to be honest with my communication

Absolutely!! And I love it all… the team is SO hard at work trying to make things better. To fix and add more, I never expected monthly patches. It’s going to be rocky but the effort is there so I’m very excited for the future!