@TheRealStupid Please contact Customer Support for assistance on your pre-order access issue:
@HinseLee You need to input the your access code into the Steam client. If it's not in your e-mail yet you may have not been part of Wave 1. Please keep checking your e-mail.
@blueblazer08 As long as the client says "New World Preview" you should be good to go!
@RotMGFlosion No all content prior to August 25th cannot be shared.
@dragonborn187 This Preview event will begin August 25, 2020 at 9:00 AM PT (12:00 PM ET) and end September 4, 2020 at 11:59 PM PT (September 5, 2020 at 2:59 AM ET) as stated in the announcement article:
@A_s_T_e_R Make sure that the game is not “hidden” by going to the top of your Steam page, selecting “View” and then “Hidden Games”.
@geekOnaught The game will be official launched in Spring 2021.
This Preview event will begin August 25, 2020 at 9:00 AM PT (12:00 PM ET) and end September 4, 2020 at 11:59 PM PT (September 5, 2020 at 2:59 AM ET).
@JeebusSkyburger We will not be issuing additional keys. For ways on how you can access the Preview, check out the announcement article here:
@LParfax 🤔
@RASbenchmarks Beta sign-ups are part of waves 1 - 5. You can review the dates you can expect access from here:
✅If the client is not under "Hidden Games", you may also need to clear your Steam Download cache ().
✅Exit from the Steam client completely (including the task bar) and then re-launch and re-login to Steam.
👀Not seeing the the "New World Preview" client in your Steam Library?
✅Make sure that the game is not “Hidden” by going to the top of your Steam page, selecting “View”, and then “Hidden Games”.
@GeekByteUK Glad you were able to get your key!! See you in Aeternum!!
@RRippr Yes. But all keys will be going out in invites waves and will not be distributed at the same time. You can check which wave you belong to in the announcement:
@JebroUnity Gotta keep yourself busy so time will go by faster!
@GotAnExtraE You can expect to see the code within 2 days. Our team is working to distribute them within 1 day. You can also check the status on your confirmation here:
@AzemxM16x @Irronic13 You will get a second chance for the Preview~
@MrDavlar Yes you are welcome to stream content from the Preview! Have fun friend~
@Rain_Clouud Woohoo!! Have fun tomorrow~
@GotAnExtraE You should receive the e-mail within 2 days of your purchase. We're currently working on delivering within the same day. You can also check on your invite confirmation here:
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