@hyp3rstrike Currently our only servers are in western and central US areas. As of Monday, though, we'll begin rolling out servers to international regions including Europe and Asia.
@Josh_robertss Hey Josh, just to clarify, are you able to match into and play solo matches?
Problems with joining a friend's lobby can be usually resolved by making sure you disband any party lobby you might be in, restarting the game, and trying to join on your friend(s) via the Steam client.
@RapiD_live Thanks for the kind words! We're listening to all of the reviews coming in, positive and negative, and working hard to improve notmycar for everyone. Glad you're enjoying what we have so far! <3
@ChristianC4585 Hey Christian, sorry you're having disconnect troubles! We've been mitigating some lingering server issues all night. Have you still been running into these disconnects during the last ~30 minutes?
Regarding the 60 FPS cap: We've enabled a way to disable the frame cap and display your FPS in-game as a trial run before we unlock it for everyone by default.
Press ] to display your current framerate and
Press \ to unlock your full FPS! https://twitter.com/TurboRacington/status/1114985148221612032
This hasn't led to any issues in our testing so far, but fair warning that this could potentially cause some amount of instability. Please leave your feedback!
@Leviathan413 Definitely a work in progress! We heavily overhauled the audio mix in the final weeks before our early access launch and there's still some things to iron out. Will pass your feedback along.
@hypnxo2k @skyboundgames We've enabled a way to disable the frame cap and display your FPS in-game as a trial run before we unlock it for everyone by default.
Press ] to display your current framerate and
Press \ to unlock your full FPS!
@HayatoFujiwara Can you send us your crashes reports and logs?
Located at...
C:\Users\\AppData\Local\Prototype\Saved
Please zip the Crashes and Logs folders and send them to [email protected]
We'll get this passed along to the right people!
@Porgilized Gotcha! Looks like Steam is basically logging you out of nmc and into whatever other game you launched. Glad to see it isn't a permanent reset or anything then!
We'll work on making this log-out process a little bit more elegant in a future update. Thank you!
@zigmoo @skyboundgames How long have you been waiting in the queue? There's more than enough people playing to get matches rolling quickly at the moment, and we haven't gotten any reports of server issues.
@Tyrixx45 Hey Devon, can we get your Steam ID so we can investigate this? Also, was it just your Brawler that got removed or did you lose other things as well (Founder's truck, stats, etc)?
@mr_lemeono Hey @mr_lemeono - I just jumped into a solo match, took me about 30 seconds to find a game. You may have caught it right after a round started, so maybe there weren't as many ppl searching? Best bet is to try it again and you'll likely get in.
@TnTFunky Hello! Yes, we are aware - we have seen some of the videos posted and are using them to help debug the issue... we think we know what might be causing it... stay tuned for a fix!
@AngryStreamer @VoS_Asteroth @SGH_RTs @TheAcroTV @SmallStreamersC @RetweetMixer @Mighty_RTs @FlyRts @Demented_RTs @ShoutRTs @TwitchReTweets @StreamerNetwork @ShoutGamers @ImLiveRT Did somebody say Firehouse? Time to represent! You may want to check out this bad boy in the store on Thursday... http://pbs.twimg.com/media/D3u9R5VU0AA6SbV.jpg
@TnTFunky Squads are temporarily down as we investigate an issue with multi-region servers. Sorry about that, we'll post when they're back up and running soon.
Squad-play is temporarily unavailable as we work on rolling out additional regions today. In the meantime, hop into solos and help us test out our new international servers!
First patch is live! Multi-region servers are now up in US-East, London, SA, and Asia-Pacific, along with some audio fixes. Slightly longer matchmaking times may occur as a result; we are also temporarily disabling Squad mode while we fine tune our matchmaker. Thanks for playing!
@king3992 Hey, what errors are you getting?
If it's something like 9403, your clock may be out of sync. You can correct this by going into your Windows "time & date" settings and unticking then reticking "set time automatically".
@king3992 Looking into this. Is this your first time playing or have you managed to make it into matches before today? Do you have any firewall or antivirus that may be blocking the game's connection?
@king3992 Nope, thank you! If you can log out of the game for a minute and let us know once you've logged out, we can update your account with the fix.
@RuxLife_ Can you send us your crashes reports and logs?
Located at...
C:\Users\\AppData\Local\Prototype\Saved
Please zip the Crashes and Logs folders and send them to [email protected]
We'll get this passed along to the right people!
@king3992 Hey, sorry about that! We're helping out a few other people with backend issues right now. I'll remind them to get the fix onto your account in a moment here, just stay logged out until I can confirm that it's fixed.
@king3992 You should be good to go now, try logging in. If you still get the error, you may need to re-roll/dete a "Super Boost" related challenge that you have.
Good morning everyone! Squads is back up! We have identified the disconnect issue and are actively working on fixing it, so some of you may still run into it. Thanks for your patience as we get these issues sorted out! http://pbs.twimg.com/media/D3zhHcpUEAAgZEw.png
@PhidMcAwesome This error usually has to do with your clock being de-synced. If you go into your Windows time & date settings and untick-retick "set time automatically", it should resolve this.
Ah, finally! For those of you who have been getting "Error Code 12501", the fix is in - you should now be able to get past the error and play the game. Please let us know if you're still having an issue. http://pbs.twimg.com/media/D3z0X2gUYAE93zQ.png
@Ayushdas18 Hey, this is usually due to your clock being out of sync.
Go into your Windows Time & Date settings and untick/retick the "set time automatically" setting. This should sync your clock and allow you to log in.
@_Baillak It should be showing the right time in your set time zone, setting your time automatically just syncs to Microsoft's time servers and determines that based on your time zone and daylight savings.
You may want to switch your time server in Windows, too, if you experience issues.
@JamesonWard4 @Xbox Our current focus is entirely on getting the game right on PC first. We don't have any current plans on a console release at the moment, sorry!
@OwningToaster @skyboundgames Hm, that's odd, you should be able to start a group in the main menu and invite friends via the social menu or through Steam. Are you not able to invite people/unable to join others?
@OwningToaster @skyboundgames Interesting. Thank you for the clip, I've passed it along to our QA team to try and figure something out. Sorry for the inconvenience!
@TySooFlyy @xBurnzyx 9403 is caused by your PC clock being out of sync.
Navigate to your Date & Time settings in Windows. Once there, find Set time automatically.
Regarding Squad-play:
We are actively working on a fix to get Squads back up and running as soon as possible, with the current ETA looking like Wednesday afternoon at the latest.
In the meantime, we are taking action and issuing temporary bans on players that are teaming together in Solo matches. Please continue to send reports and clips of this happening to us here on Twitter or in our Discord.
Thank you for your patience and support.
@RapiD_live We see where you're coming from, but we feel players teaming in Solo brings a very significant disadvantage to most other players, and directly hinders the fun of the game.
If a player wanted to fight off teams of multiple people, Solo-queuing into Squads is an option for them.
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