devtrackers.gg
about 5 years
ago -
Potts
-
Direct link
A message from NMC Studios:
Hey there, everyone. We have been discussing what to do about the problem with people teaming up in solos quite a bit over the last few days. It's unfortunate that people are doing this, and we realize that it is ruining the experience for many of you, so we have decided to institute a ban on any players who are verified to have been teaming up in solo mode. Here's how it will work:
Anyone suspected of teaming should be reported directly to the #report-players channel in our official Discord[discord.gg]. Please provide as much info and evidence of teaming as possible - video showing teamers working together with their username clearly identified is ideal. The dev team will review the reports and will make a final determination on whether someone was intentionally teaming up or not. If verified, we will suspend that player's account for 7 days for their first offence and 30 days for their second offence. If a player is found to be teaming a third time, they will be permanently banned from the game.
Players will temporarily see Error Code 14000 if their Steam ID has been banned or suspended. We are going to update this error code so it's more clear to the banned player in a future patch, but for now this generic message will have to do. We will also inform all players that the ban policy is going into effect immediately via the Message of the Day, and will be communicating this info out via our social channels and game FAQ.
If someone believes they were erroneously banned, they can email [email protected] to appeal their suspension.
We are hopeful that this has an immediate impact on the number of players who have been teaming up so we can get back to some good ol' fashioned solo combat. Please know that take this very seriously, as we do not want it to ruin the experience for anyone, especially those of you who have been supporting us by showing up every day.
We are a very small independent development team and are doing everything we can to make the game as fun and fair as possible. Thank you for your continued support as we work through these issues!
Hey there, everyone. We have been discussing what to do about the problem with people teaming up in solos quite a bit over the last few days. It's unfortunate that people are doing this, and we realize that it is ruining the experience for many of you, so we have decided to institute a ban on any players who are verified to have been teaming up in solo mode. Here's how it will work:
Anyone suspected of teaming should be reported directly to the #report-players channel in our official Discord[discord.gg]. Please provide as much info and evidence of teaming as possible - video showing teamers working together with their username clearly identified is ideal. The dev team will review the reports and will make a final determination on whether someone was intentionally teaming up or not. If verified, we will suspend that player's account for 7 days for their first offence and 30 days for their second offence. If a player is found to be teaming a third time, they will be permanently banned from the game.
Players will temporarily see Error Code 14000 if their Steam ID has been banned or suspended. We are going to update this error code so it's more clear to the banned player in a future patch, but for now this generic message will have to do. We will also inform all players that the ban policy is going into effect immediately via the Message of the Day, and will be communicating this info out via our social channels and game FAQ.
If someone believes they were erroneously banned, they can email [email protected] to appeal their suspension.
We are hopeful that this has an immediate impact on the number of players who have been teaming up so we can get back to some good ol' fashioned solo combat. Please know that take this very seriously, as we do not want it to ruin the experience for anyone, especially those of you who have been supporting us by showing up every day.
We are a very small independent development team and are doing everything we can to make the game as fun and fair as possible. Thank you for your continued support as we work through these issues!