Original Post — Direct link

Since the release of title update 14, this game is completely unplayable. Ubisoft, have someone from your team actually try to play the game for 90 minutes, on the release build, and you will undoubtedly experience many glitches and hangs. It is not on my end, it is not my internet, it is not my router, it isn't the internet. Its your game and your servers. Once the game glitches, nothing works. Literally, nothing works.

In over 30 years of PC gaming, this is hands down the most botched release I have ever seen.

over 2 years ago - Ubi-Gizmo - Direct link

Hey there @tcarlisle2012, thank you for taking the time to get in touch. I am sorry to hear that you have begun to experience more issues since title update 14 was released. I want to assure you that our teams are constantly reporting glitches and bugs within the game. I will gladly look into these further, to help avoid any confusion, it's important that we track each issue separately. Therefore can you please address each separate bug or glitch in a new thread? Could you please also let me know about any specific issue you have been experiencing on this current version, and also share a video demonstrating the bug/glitch in-game?

You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, you can always try uploading it here on the discussions or try sending it to us another way, such as through a file-sharing site. 

10 days ago - Sleipnir - Direct link
That sounds incredibly frustrating and I'm sorry you experience this when booting up the game.

I would love to see if you are getting any specific errors in the debug logs. That would help me figure out what could cause this for you.

You can find the Player.Log file here:
Location on Windows: C:\users\you\appdata\locallow\Unknown Origin Games\OddRealm
Location on Mac: ~Library/Application Support/com.Unknown-Origin-Games.OddRealm
Location on Linux: ~/.config/unity3d/Unknown Origin Games/OddRealm

Note on Mac: Your Library folder might be hidden by default. Shift+Command+. will show hidden folders in the Finder and should make the Library folder visible if it is hidden.

If you can send this to me at [email protected], I can take a look.
3 days ago - Sleipnir - Direct link
What platform are you on?

You might want to try clearing Unity's (the game engine's) player prefs as well as Odd Realm's saved settings. Follow these steps below:

WINDOWS
1. Delete unity related settings (PlayerPrefs):
Open the Registry Editor:
Press Win + R, type regedit, and press Enter.
Navigate to:
HKEY_CURRENT_USER\Software\Unknown Origin Games\OddRealm
Right-click the folder for the game and choose Delete.

2. Delete Odd Realm Saves and Settings:
Navigate to the folder where Unity saves persistent data:
C:\users\you\appdata\locallow\Unknown Origin Games\OddRealm
Delete the entire folder to clear saved game data.

OSX
1. Delete unity related settings (PlayerPrefs):
Open Finder and go to:
~/Library/Preferences/Unknown Origin Games.OddRealm.plist
Delete the .plist file for the game.

2. Delete Odd Realm Saves and Settings:
Open Finder and go to:
~Library/Application Support/com.Unknown-Origin-Games.OddRealm
Delete the folder.

LINUX
1. Delete unity related settings (PlayerPrefs):
Open a terminal and navigate to:
~/.config/unity3d/Unknown Origin Games/OddRealm

2. Delete Odd Realm Saves and Settings:
in console bash type:
rm -r ~/.config/unity3d/Unknown Origin Games/OddRealm
3 days ago - Sleipnir - Direct link
Version 1.0.33.0 is up. Can you see if that works for you?
1 day ago - Sleipnir - Direct link
Originally posted by Azrael: The update did not help but deleting the old game files did, game booted up no problem. Thank you so much :)

SO glad to hear that worked! Sorry you encountered this in the first place.