Hacked, can I get a response?

Hi Aych_Kay,

The account has been secured and is ready to be recovered now. Please submit an appeal providing as much information as you can, using the computer that you normally login with.

If your appeals are being denied it's because they do not contain enough information to verify that you created the account.

Denied appeals will include a reason for the denial. Please check the response to see what info is missing and use that to improve your next appeal. You can also find some tips to improve appeals here.

However, if you are unable to provide enough information in your appeal to verify that you created the account, we will be unable to assist you with gaining access to that account.

I hope that helps to explain the situation.

Mod Ferret