[2024] [deleted by user]

I’ve been trying to recover an old account which I recently had an email verifying I’d switched to a Jagex Account (I don’t remember doing so). However, upon recovery it states the account doesn’t exist. It was an account made many years ago with a username instead of an email. I logged into the account about a year ago and the character is still on hiscores.

I’m now lost and not sure how to begin recovering the account

Any suggestions? TIA