[2023] HDOS have been told by Jagex to remove their custom Halloween quest - sounds like it applies to any future content too

Hi all,

I just want to offer some clarity here. We didn’t ask HDOS to remove the Halloween quest, and we've since followed up to confirm that with them too (as well as inform them that we'll be publicly responding to some of your questions).

We really are excited to be working closely with HDOS and getting them into the Launcher is a great first step. However, the addition of custom content was not something we’d discussed prior or agreed on formally.

For transparency, the Halloween update was added without our knowledge, and - whilst we genuinely do think it's really cool! - ultimately, we are responsible for all the content in the game and learning from how we’ve handled moderation of clients in the past, we want to ensure any approach we agree with client developers is one that's fair across the board. The addition of third-party content being added sets a precedent that we are not prepared for right now.

The conversation with HDOS was largely focused on the above, whilst asking that they pause plans to work on upcoming events, and to also discuss how we could work better with them directly to harness their talents and creativity moving forward.