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This morning we became aware that over the weekend a RuneScape player had live streamed himself calling a vulnerable individual who had admitted they were having suicidal thoughts, telling that person to kill themselves. The RuneScape player is not someone with whom Jagex has – or ever had – a business relationship but given the incredibly serious nature of the incident we have taken measures that make it clear such behaviour will not be tolerated.
As a result, the individual has had their RuneScape account permanently banned with immediate effect. Jagex is incredibly passionate about mental health and wellbeing, and we will continue to do all we can to help those in our community – and beyond – receive the support they need to overcome the mental health challenges they face in their day-to-day lives.