devtrackers.gg
Hi all, I'm having trouble getting into my account and completely out of ideas. So I've played on mobile for about 4 years on one phone and have always just hit play now with my username showing and logged in no problem. Now I finally got a new phone but whenever I try to login with my the email tied to that account it just starts a new game. I tried running that new game long enough to register a new email to it but when I tried logging in with the original email it just creates another new game. Jagex definitely knows that email is in use because I get an email saying so if I try to make a jagex account with it, but when I do forgot password and have it sent to that email it just sends an email saying this account is already in use instead of a reset link. I'm praying a mod can step in and help I'm at my wits end and really don't want to lose 4 years of progress and membership payments :(
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