Original Post — Direct link

Looking for any assistance from this amazing OSRS support team on Reddit. It's a new laptop and I have disabled firewall, there is no cache. But I really don't know what else to do.

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21 days ago - /u/JagexBeano - Direct link

Hey there,

The issue is likely stemming from something in your connection, so I'd recommend reading through our Common connection solutions. If you're still not able to connect after following those tips, you can submit a ticket at the bottom of the page.

-Jagex Support

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