Original Post — Direct link

I thought it was a meme that social media is primarily customer support, but i tried to find one and can't see a contact email/number. I don't use reddit but i received an email from an official Jagex email account ([email protected]) that my email for an account had been changed. I have multiple accounts tied to that email address and couldn't seem to find out which one, if any, has been changed. Is there any way i can contact anyone about this other than asking on reddit/twitter? I'm using my work laptop just to be safe btw, even though i scanned my computer already and there was no issues.

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over 5 years ago - /u/JagexSween - Direct link

Chances are that the email you received is a phishing email.

In terms of finding out what accounts you have linked to an email, you can receive an email which will list the logins for accounts linked to an email through this channel.

over 5 years ago - /u/JagexSween - Direct link

Originally posted by BeginningEye6

Thanks for the fast reply the email is from https://i.imgur.com/kDwna7R.png. I thought that was an official runescape email? I didn't click any links on the email yet.

That's an official RuneScape email, but email spoofing is a thing, unfortunately.