8 months ago - /u/JagexGoblin - Direct link

EDIT: 13:14 BST - We're getting reports that players who didn't already have an active login session on the Jagex Launcher is still experiencing issues. We're working to reoslve this. Players who already had an active/logged-in Jagex Launcher running prior to around 13:00 BST should be able to log in as normal.

EDIT: 13:07 BST - Looks as though a number of the issues have resolved, we're seeing impacted players on Desktop able to log in again so try jumping in and let me know if you run in to any further issues! Mobile players still appear to be affected and we're working on a fix.

This has been raised with the team and is being looked into. We're having some trouble getting the Game Status Information Center updated for the time being, but just to reassure you that we're aware and are investigating, and will update that page as soon as we're able to.

In the meantime, we'll look to post updates to our Twitter/X account where possible - the first of these posts can be found here. I'll aim to update this comment with any significant developments.

It looks to be an issue primarily impacting login servers, so if you're already logged in then we'd advise not hopping (and perhaps avoiding dangerous content) until issues are resolved.