almost 5 years ago - /u/JagexSween - Direct link

I'd also like to apologise for the delay in getting this up too. We wanted to be aligned in terms of what each team is doing internally to get this resolved.

almost 5 years ago - /u/JagexSween - Direct link

Originally posted by TanzerB

There’s also been issues loading the vanilla client on desktop. Any update on this?

It's entirely possible that the two are linked, I can't confirm that, but if so I'll ask for the PSA to be updated. Apologies.

almost 5 years ago - /u/JagexSween - Direct link

Originally posted by [deleted]

[deleted]

I'd seen a few of those knocking around (and we had tried that instinctively earlier too!), though I must thank them for helping others.

almost 5 years ago - /u/JagexSween - Direct link

Originally posted by S7EFEN

can you provide a little clarity around the cause of these issues? is this a biproduct of changes made to protect against server crash/dupe attempts, or unrelated?

At the moment I'm not able to, but once we're confident it's resolved we'll be better placed to talk specifics.

almost 5 years ago - /u/JagexSween - Direct link

Originally posted by Fadeley

lol why are we sharing an article from JUNE?

obviously I'm kidding please don't crucify me

Nice

almost 5 years ago - /u/JagexSween - Direct link

Originally posted by JustDo_NOT_DoIt

What am I supposed to do at work now!?!?!?

Did the workaround work for you?

almost 5 years ago - /u/JagexSween - Direct link

Originally posted by 5150-5150

I can second that I've been unable to use the official client today as well. Getting an error telling me that a firewall is blocking my connection, which isn't true.

Interesting, thanks for the info. I'll past that on

almost 5 years ago - /u/JagexSween - Direct link

Originally posted by bURNINTHADANK

Do you know how long mobile will be down? This is a lot of experience waste for me:(

I'm afraid not, but it's actively being worked on, and rest assured it's something we want fixed as soon as possible!