[2020] Login Issues - 27th March

Just to clarify what is meant by the last entry:

22:30 GMT: You should be able to log in again (though the same login and world hopping restrictions detailed above do still apply). This article won't be updated overnight, however if any issues emerge then rest assured that there is 24/7 coverage in place to escalate and resolve issues which arise. We'll update this article over the weekend as is needed.

The article and our social channels may not get updated as the out-of-hours escalation procedures are centred around the teams who monitor the game and the teams who actually do the fixing.

I'm afraid that's likely a result of...

Our game worlds were subjected to a sustained attack. We've had to temporarily add some restrictions when logging into the game or world-hopping repeatedly to help mitigate such attacks. If you're unable to login to the game as a result of these restrictions we recommend waiting a short period of time before trying again.

I appreciate that this isn't the most helpful advice - and it might prove frustrating even (and I apologise) - I can only suggest allowing a period of time before attempting to login again.