Original Post — Direct link

I got an email yesterday from jagex that my account was imported and that i have to use a jagex launcher to access it, i tried with the launcher and didnt work, Seems like they changed my mail and password

Is there a way getting it back?

External link →
10 months ago - /u/Jagex_Melora - Direct link

Originally posted by Friendlygymgoer

Raise a ticket via the Unable to submit account recovery support page.

Make sure you've secured your device & email before reaching out to support. Do malware + virus scans, change passwords on your email accounts, enable 2FA and check your email settings in case there are filters/rules that block, delete or forward Jagex emails.

fighting the good fight as always u/Friendlygymgoer :) always good to see people helping the community!