7 months ago - bee-15559 - Direct link

Hello, we are sorry you are experiencing crashes. Our team is investigating this issue.

If you are crashing and have any of the following graphics cards, please follow the below instructions:
-AMD Radeon RX 5700XT
-AMD Radeon RX 5600XT
-AMD Radeon RX 5500XT
-AMD Radeon RX 5700
-AMD Radeon RX 5600M
-AMD Radeon RX 5500M
-AMD Radeon RX 5300M
Or any other AMD Graphic card

Please update to the latest driver version using AMD Adrenaline. The latest driver as of 4/18/24 should be 31.0.24027.1012

After updating, attempt to play Overwatch.

If you are still experiencing crashes, try disabling AMD Radeon Boost.

If you are still experiencing the crash after this, please let us know.

Thanks.

7 months ago - bee-15559 - Direct link

It looks like you may also be on an old driver, I recommend updating to the latest Nvidia driver as well!