Heroes of Overwatch, let's talk data! Data is a valuable resource when it comes to game design. Data, player feedback, user research, internal discussion, and simply playing the game ourselves, all influence our design decisions. Data can give us a bird’s-eye-view, a close look at the smallest details, and it can illuminate larger trends in our game. Today we’re going to talk about what we can learn from the first Overwatch 2 Beta and how we use data to inform design decisions in-game.

Data and Design: Observing hero performance

The design team wanted to keep an eye on several things as the first beta began. We saw the community play Sojourn and explore the Sombra, Bastion, Doomfist, and Orisa reworks for the first time. We wanted to know how these heroes were performing in the beta and respond with quick changes if they were found to be lacking in effectiveness or too overpowered to play against.

When evaluating hero performan...

Our first Overwatch 2 PvP Beta has ended! We’ve been both humbled and inspired by the amount of interest and enthusiasm everyone has shown for Overwatch 2, and we can’t wait to share more with you about what comes next. Save the date for an Overwatch 2 Event on June 16!

In the meantime, as we wrap up this first testing phase, our Overwatch 2 Game Director, Aaron Keller, wanted to share a few words on Team 4’s behalf:

The Overwatch Team would like to take a moment to convey a heartfelt thank you to all the players that took part in our first beta. It was so exciting to see our community playing our game. The enthusiasm for this game and this universe means so much to us, it always has, and it always will.

Overwatch as a world, as a universe, is deeply personal to the team; something that we pour our time, creative energies and passion into. It can be scary putting something that means so much to you out there for other people to lo...

A renewed interest and excitement for the support role, improved queue times, improved survivability for support heroes, behind-the-scenes testing of Moira and Mercy, and thoughts around historical “shield-breaker” heroes are top of mind for our team as we reflect on the second week of the PvP Beta.  

Supports 

We’ve been closely monitoring the performance of the support role following last week’s balance patch that saw improvements for Baptiste, adjustments for Ana, and the introduction of a montage-worthy new passive ability for Zenyatta.  

As is often the case when we increase effective health for a hero, Zenyatta saw all-around improvements in performance over the weekend. Even with a higher pick rate, we saw our resident Omnic monk’s win rate improve by 5%, putting him in a healthy—albeit slightly strong—position. Perhaps not as surprising, the additional 25 shield health resulted in a 7% reduction in his death rate, with a...