Update for Unranked Leaver Penalties

Greetings heroes,

We are updating some of our Unranked leaver penalty queue suspension times. Our goal is to adjust our queue suspension times to not be as impactful for those who may leave for reasons beyond their control, while still staying firm on those who are deliberately leaving multiple games.

• Leaving two to three of your last 20 games played will result in a 2-minute suspension from queuing for most modes (previously 5 minutes).
• Leaving four to five of your last 20 games played will result in a 10-minute suspension from queuing for most modes (previously 20 minutes).
• Leaving six to nine of your last 20 games played will result in a 2-hour suspension from queuing for most modes (previously 4 hours).
• Leaving 10 or more games of your last 20 games will still result in a 48-hour suspension from queuing for most modes.

This change does not affect leaver penalties for leaving Competitive Play matches. You can learn more about our efforts to reduce disruptive play from leaving games in the Season 10 Defense Matrix blog. Thank you everyone and let’s make a great game!