Original Post — Direct link

I'm a player from south america, and just got two games on EU. Playing on NA is fine, sure the ping is high (around 200 ms for me) but on EU (350+ ) is not even close to playable.

Am I supposed to play russian roulette every time I queue up? I either get a game with decent ping, or an insta -50.

EDIT: 3 games now. I'm done. I lost 125 SR because the game decided that I, a south american player, should be playing on EU.

EDIT 2: ELECTRIC BOOGALOO: Got another EU game. Decided to block EU servers like a comment here mentioned, and now I can't even connect to the game anymore unless I unblock the servers.

WHAT THE f*ck BLIZZARD.

EDIT 3: As u/Sideshow- requested, my SR on that account was around 3300. I wouldn't even try to play on my main account early in the morning.

External link →
over 3 years ago - /u/BillWarnecke - Direct link

Hey everyone, what Glackwin described sounds like a bug and we're looking into it. Sincere apologies for any rough matchmaking this week, we've been looking at match quality in depth all week and we'll continue to adjust it until we get it right.

It's extremely helpful for us to get details when you're able to share. Your rating, where you're playing from, and the timestamp for when you had the match are all super useful.