Original Post — Direct link

So it's role lock Quick play as of right now, but without role queue.

Meaning all roles are available but as soon as 2 people select a role in the quick play selection then it becomes locked for everyone else on the team. So it's some weird first come first serve wild west. Big clarification that this isn't role queue. You aren't selecting your role when you queue for the game. Roles become locked as the team composition forms in the assemble heroes menu

I honestly hate this more than the old system because if I wanted to play support I'd rather be given the option to choose to queue as support rather than be forced into it the second I get queued into a match. This role lock isn't some middleground between 2-2-2 and the old system. Either use the old system or let people choose what role they want to play so they aren't forced into a role they don't want to play.

External link →
over 5 years ago - /u/BillWarnecke - Direct link

Hey folks, we’re rolling out a server side bug fix now to all regions and platforms which will remove the unintended role limits from Quick Play.

As Molly mentioned on our forums, Role Queue will be fully available in Quick Play beginning on September 1.

Cheers!