over 2 years ago - AndyB-11735 - Direct link

It’s a keen observation that this decision was made with the people who work on Overwatch in mind. At the same time, I don’t want to diminish the fact that we also considered how players would respond to this change. We knew that this would be a polarizing choice.

For the last 5+ years we’ve all created a personal connection to the heroes of OW, Cowboy being no exception. It’s understandable that emotions are high, and feelings are strong.

over 2 years ago - AndyB-11735 - Direct link

Your feedback about the way we’ve chosen to roll this out is noted, understood, and something we can convey as we continue work on the rename rollout.

I understand not wanting to have frequent reminders of a difficult conversation. I’ll be sure to explain that sentiment.