about 3 years ago - JoshNash-1223 - Direct link

Thanks for sharing your experience with the new feature. We’d like to follow up to ensure that we understand the issue and can troubleshoot accordingly. There were two options included in this update:

  1. Reflex, which has 3 modes: Disabled (default), Enabled, and Enabled+Boost. These modes control if Reflex will be enabled to lower input latency.
  2. Additionally, there is a second option: the Trigger Flash. When Trigger Flash is enabled, we present a white square so that players with Reflex Latency Analyzer equipped monitors can measure their input latency. In order to be able to form accurate comparisons with Reflex on, and off, it is important that this white square be presented always.

These options are independent of one another, so if you have the Reflex option turned off, the trigger flash can still be turned on separately. The Trigger Flash should be disabled by default, requiring you to enable it to be active. Do you mind confirming which options you have selected? We want to verify that these options are behaving as intended and that the Trigger Flash is not being enabled without you selecting for it to be so.

about 3 years ago - JoshNash-1223 - Direct link

Appreciate you following up with these additional details! For more information on the flash indicator resulting from the Trigger Flash option, please check out this article from NVIDIA: https://nvidia.custhelp.com/app/answers/detail/a_id/5175.