MTX Migration request help no answer

Hi Exiles,

We greatly appreciate your patience while we work through the large influx of email queries we have received. I can assure you we are able to move purchases into a single sub-account as a one time action however, as KaindeMort#5518 mentioned, your point balance will remain on the account the Point Packs or Supporter Packs were purchased on.

Additionally, we will be sure to get back to you as soon as possible.