Friend Unable to Create Account – Error: a9931fb0304763118874ee5cff09237a

" UlyssesArcher#3770 wrote: Hi,

A friend of mine is trying to create an account on the Path of Exile website but keeps running into an error with the code a9931fb0304763118874ee5cff09237a.

They’ve tried several troubleshooting steps, including:

Clearing their browser cache and cookies.
Switching to a different browser.
Attempting the process on both desktop and mobile.

Unfortunately, nothing has worked so far. Does anyone know what this error code means or how they can resolve the issue?

Thanks for any help you can provide!

Hiya, I'm afraid your friend (if they have not already done so) will need to contact [email protected] directly so we can look into this for them.