Issue with Steam Transactions Not Showing on Path of Exile Account

" Wellgosh#3093 wrote: Hello, dear beloved QA team!

I am very excited for POE2 to begin, and I can only imagine how busy you must be. Kudos for your hard work!

Although it has been over 20 hours since my purchase, the following Steam transactions are not showing up on my Path of Exile account:
• Path of Exile 2 - Lord of Ogham Supporter Pack - $26.99 USD
• Path of Exile 2 - Path of Exile 2 Early Access Supporter Pack - $14.99 USD

Could this be due to my prior purchase of Steam’s top-tier (Feridun) pack? I would like to buy all three packs for their points.

Thank you for your assistance.

(PS: The reason I opened this thread is that I previously read somewhere here that packs purchased via Steam can be refunded within 24 hours. I already emailed support but haven’t received an answer for 10+ hours. If I don’t refund the two supporter packs I purchased on Steam within the next 4 hours, I will suffer a significant financial loss (unfortunately, these packs are quite expensive for me due to where I live). Therefore, I urgently need to find out if the points for the two lower-tier packs I purchased will eventually be credited to my account, even if delayed, and I only have 4 hours left to make a decision (if the information above is correct).

Hiya, I am very sorry for the delay - we are getting a very high influx of emails which we are trying to work through as quickly as possible.