PS5 - Character list empty after associating an email to the account logged in PSN

" reinaldetlucas-r#9982 wrote: Good afternoon, everyone! I recently started playing Path of Exile, and since I'm interested in the early access of PoE2, I created an account using the same email linked to my PSN. However, I noticed that my characters weren’t showing up, and I realized I might have needed to log in via PSN instead.

When I logged in through PSN, I was able to see my characters and noticed that the email field in my profile was empty. Since I’m interested in the cross-platform feature of PoE2, I decided to add my email to my account. When I did this, a new account was linked—the one I had created earlier. That was fine, but when I went to play on my PS5, my character list was empty.

Has anyone experienced this before?

Hiya, I'm sorry for any confusion caused. Judging by your response in this thread it seems you were able to locate your characters. :) If anyone else has any questions regarding account merging you can find the information here.