20 days ago - Mithril - Direct link
We are actively investigating the situation around Esamir not triggering alerts on Miller. As we manually trigger the alerts Monday - Friday, we will post further updates on this situation as soon as a resolution becomes available. If you encounter this issue, please screenshot the map view and reply below the time of occurrence with a link to your image. You may use imgur.com if need be.
19 days ago - Mithril - Direct link
Just a heads up everyone, we'll continue to manually trigger these alerts in our pacific time. But note that we are actively looking into the issue and will provide an update as soon as one becomes available. We apologize for the inconvenience this is causing you.
15 days ago - Mithril - Direct link
Stuck again - not sure why pic prove is required ...."
At minimum please report the Empire Strength numbers per faction at the time of the incident. This helps us with triggering correct alerts. We are still investigating this issue and will have an update as soon as one becomes available.
13 days ago - Mithril - Direct link
So what happened to their promise of manually triggering an alert until they can sort out the problem? We have been stuck on Esamir on Miller server for most of the week and the majority of last weekend. How difficult can it be for someone to log in oncce every few hours during prime time to trigger the alert?"
They have been triggered each day. We are looking into a server restart during our next update for Nanite of The Living Dead, this may address the issue momentarily as we continue to investigate the cause of the issue.
8 days ago - Mithril - Direct link
We will post another update on this issue as it becomes available. As the servers have been restarted we will be monitoring for recurrence.