[2020] Escalation bug megathread.

Please keep the bug feedback coming - we are actively monitoring and triaging to hotfix ASAP.

SECOND EDIT: We believe we've identified the login issue, and it's *NOT* actually server-specific; it's just affecting a lot more EU players right now with EU pops so high. We're in the process of cleaning out our server logs, but we can only clean so many sessions at a time, so this will likely continue throughout the day (and players will see a steady improvement as more people log in/out) rather than get done in one big swoop.

Thanks for this thread u/Strategyofthemind. We're tracking a LOT of different bug threads right now, but just to keep everyone in the know, most of the main issues identified here are being tracked with our first (technically, second) hotfix that we're looking to get out as soon as possible (before the weekend). It also includes several high-priority fixes for crashes on live occurring in rare circumstances. Depending on the scope/scale of client vs server fixes, that may require downtime, but we're hoping to avoid that until early next week.

tl;dr: This is an AWESOME thread, please keep it coming! :)

FIRST EDIT: This includes intermittent login issues we're seeing, which are technically platform issues we need to work with Daybreak Ops to resolve. IF YOU'RE HAVING PROBLEMS LOGGING IN PLEASE REPLY DIRECTLY TO THIS COMMENT **WITH** THE SERVER YOU'RE PLAYING ON AND THE TIME IT OCCURRED.

see my comment above - there isn't one single known issue, but we are seeing intermittent login issues across all servers. If it's still occuring for you, please reply to my comment above with the server you're playing on and time it occurred (multiple times, if multiple occurances). The more info we have, the easier and faster we can dig down to the root cause.

Thanks - see the comment I just posted. We're seeing this across the board pop up intermittently, but *mostly* on EU servers (which could be because of pop or time of day). Please let us know what server you're playing on and time it occurred.

Replying back here in case folks missed my comment below:

We believe we've identified the login issue, and it's *NOT* actually server-specific; it's just affecting a lot more EU players right now with EU pops so high. We're in the process of cleaning out our server logs, but we can only clean so many sessions at a time, so this will likely continue throughout the day (and players will see a steady improvement as more people log in/out) rather than get done in one big swoop.

**NEW QUESTION RELATED TO LOGIN ISSUES*\*

First off, our apologies to everyone still experiencing login issues. I promise you we know how frustrating that is, and we're going to keep hammering away at it until this is resolved.

Along with identifying 1) What server you're playing on, and 2) when exactly the login failure occurred, we're looking to find out 3) where exactly in the login flow players are failing.

Is it either:

A) Right at sign-in (when you enter your DB account name/pw, before you access the launcher)

OR

B) After you sign-in and hit the big green PLAY button on the launcher (i.e. you're getting a gray box or getting stuck on a loading screen before accessing a server)

If it's A, it's likely related to a login service issue with our platform team. If it's B, it's a gameplay issue that's bugged.

Right now we're continuing to investigate with both our platform and dev teams and have a couple potential fixes that could fully resolve the issue, but the more info we can gather, the more confident we can be that we've identified the problem and the fix will be permanent, and not lead to something that keeps popping up.

Thank you again for all your help and feedback!