[2020] Hey Planetside 2 community. A Heavy Heart After a Good Stream

Thank you for reporting this, Trinity - it's heartbreaking to watch, and I'm so sorry you were the target of this kind of unconscionable abuse. We are moving immediately to take action against the individuals responsible. Sharing the clips and details really helps us weed out player behavior like this, there's no place for it in our community (or any community). Still so much work to do be done. Please feel free to reach out to me directly if you have any questions about next steps that we're taking.

I can't speak toward specific tactics we deploy, but we do have a dedicated team at RPG devoted to in-game monitoring and account-level enforcement of our community policies, particularly relating to racist, sexist, or homophobic harassment or abuse. We take this VERY seriously. It's always a battle to catch every instance on a live game, but in cases like this where the abuse is clear-cut and well-documented, we can and will act swiftly.