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With a lot of new players trying the game out and a lot of old players returning, it is a disaster that it take 20-40 minutes to log on to the EU servers as soon as they are just slightly populated. If i was a new player, i would max give it 1 minute being stuck on the login screen before playing something else. Besides being a massive nuisance to existing players, you are missing out on all the new players coming in over the Bastion hype.

pls fix

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almost 5 years ago - /u/jgolenbo - Direct link

It is our primary focus and will remain that way until it's fully fixed. Believe me, we feel your pain - it sucks not being able to connect. This is absolutely our top priority until we can verify that everybody who wants to get in the game can. We have TechOps personnel onsite at our new server hardware center coordinating throughout the weekend with our Dev and Platform teams back at the RPG studio, and will continue doing everything we can to fix this ASAP.

We did just make some server configuration changes to Cobalt and Miller to try and improve login connectivity while we continue to work on identifying the root cause - those changes went into effect almost an hour ago (around 2 PM PDT / 9PM GMT on Sat March 14) so if you were having trouble logging in before and A) now can, B) still can't, C) the problem seems alleviated but not entirely resolved, sharing that information here, on the forums or tweeting at Andy or the official account helps us.

almost 5 years ago - /u/jgolenbo - Direct link

Originally posted by [deleted]

[deleted]

see my comment above. We'll try to provide as many regular updates as we can. The quickest updates are usually from Andy's twitter (@andysites) or from the official PS2 account, but Andy and I will also try to jump in as many threads as we can.

Hopefully the changes we just made will fix the issue, but we'll keep troubleshooting until we're certain everyone on either Miller/Cobalt can login without problem.