activated a cd-key for extraction yesterday. I just closed the account. Verified new account and would like to activate the cd key for the new account(got error message, because the other account) How do I delete my old account's save or game? sorry google translate geforce now 2monate 19,99
Hey there @mczko_0, thank you for getting in touch. I am sorry to hear that you are receiving a game key error when attempting to launch your game. Can you please elaborate further on the error message you receive?
If your issue is related to transferring the game, I can confirm that in some cases, we can transfer ownership between your PC accounts - this is because the activation is linked to Ubisoft accounts.
Do not hesitate to contact us and create a case if you have activated a game on the wrong account or have any other transfer query relating to PC games.
Please note that we can only transfer games. We cannot transfer rewards, challenges, achievements, loot, in-game content or progress.
If you have any questions or run into any other issues, please let me know.
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